How important is a barista training program? VERY! There are so many details to learn in the coffee business and pulling good shots of espresso can be challenging and rewarding.
Couple pointers I remembered after working with a barista recently. Be sure the portafilter and group head are clean, also the grinder hopper […]
Do your baristas know the difference between a cappuccino and a latte’? Can they steam milk properly to achieve the drink ordered?
You must learn to steam milk to avoid the spitting noises and the airplane rumble when the wand and pitcher are not positioned proberly. Great steamed milk will have foam the consistency […]
OK, I have found a great afternoon treat. I make a s’more in the microwave by putting a piece of dark chocolate on a graham cracker for 17 seconds, then put a marshmallow on for another 13 seconds, and then top with another graham cracker. Yum, yum. Now, enjoy this with an […]
It is time to be planning for that trip to origin. As a coffee roaster, it is a goal of mine to experience and learn as much as possible on the coffee farms. From identifying ripe coffee cherries, to picking, processing the cherries, and bagging. I have waited several months for Ehiopia […]
If you have an inline coffee shop, this is a fun event for your staff and your customers.
Encourage your baristas to create their own specialty drink and to perfect it.
This is another marketing opportunity to promote your coffee shop, baristas, specialty coffee, and your customers can register for drawings.
Your baristas will improve their skills and […]
The heat wave continues in the Flathead Valley in Northwest Montana, and the best drinks are cold water and iced coffee.
My choice today is House Blend Decaf from Fieldhead’s Coffee. I love it hot in the morning and iced in the afternoon.
Drink lots of water and enjoy summer!
The big day has arrived and you are excited and stressed at the same time.
Checklists and lots of help are important. Be sure to recruit competent help and delegate.
Be sure you have all the supplies and product you need and that you are well-staffed.
Promote your specialty drinks - you need at least a hot […]
Now you need to run your coffee shop smoothly. Do you feel comfortable leaving for a couple hours, days, or even a week? With with competent staff and established operations policy, your coffee shop should run smoothly with or without you present.
Your operations manual should include opening and closing procedures, cleaning and maintenance […]
How many hours per day do you plan to work at your coffee shop? My experience has been it is vital for the owner to have a strong and visual presence to develop the personality of the shop. Customers love to see the owner working and to know you.
You also need to have […]
What a divine cup of coffee with the bright lemon notes and nice body. I enjoyed this with a S’more for an afternoon treat.