Do you have all the staff you need to efficiently run your coffee shop or drive thru? Do you have a great morning person who is a “bright spot” in the day of your customers going to work? Do you have an afternoon person who will clean during the slow time and cheerfully […]
You are busy with many peopled lined up for their favorite drinks. One of the best methods for efficiency in work flow is to have two baristas working during the busy hours with one person at the espresso machine and the other person taking orders, getting cups ready with flavors, and taking money.
This takes […]
How important is a barista training program? VERY! There are so many details to learn in the coffee business and pulling good shots of espresso can be challenging and rewarding.
Couple pointers I remembered after working with a barista recently. Be sure the portafilter and group head are clean, also the grinder hopper […]
Do your baristas know the difference between a cappuccino and a latte’? Can they steam milk properly to achieve the drink ordered?
You must learn to steam milk to avoid the spitting noises and the airplane rumble when the wand and pitcher are not positioned proberly. Great steamed milk will have foam the consistency […]